Terms of service

Rain & Route is an online store operated by CRESTFIELD 78 GLOBAL TRADE LLC. These terms apply when you use rainandroute.com or place an order through the store.

Orders and payment

Please provide accurate contact, billing, and shipping details when placing an order. Prices are displayed in U.S. dollars and include applicable sales tax. You can review your total and the available payment methods at checkout before placing your order.

Orders are subject to product availability. If we cannot fulfill an item you ordered, we will contact you and refund the amount you paid for the unfulfilled item. If you need to change your delivery address or cancel an order, contact us promptly so we can check whether the order can still be changed.

Shipping, returns, and exchanges

Our Shipping Policy describes delivery coverage, free standard shipping, and estimated processing and transit times. Our Return and Refund Policy explains how to request a return, exchange, or refund.

Use of the store

Use the store lawfully and provide accurate information when communicating with us. Do not interfere with the operation of the website or attempt to access accounts or information without authorization.

Privacy and consumer rights

Our Privacy Policy describes how we handle personal information. These terms do not limit rights you have under applicable consumer protection law.

For questions about these terms or an order, email support@rainandroute.com or call +1 (386) 569-8335.